Dream, Inspire, Courage, Harmony

PA Skills Certificate Level 3

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This course will be covering a range of skills to help you cope with your professional role.  Nothing to do with IT, Administration or preparing business documents – but really more to do with helping you with the one million and one other things you will need to cope with in your professional role.

Building your self confidence and self esteem, helping you to develop first class communication skills, know how to develop and maintain effective working relationships as well as being effective in organising your workload and keeping stress free as possible!

You will also be looking at social media and how you can use this for your career as well as for business organisations and the value of networking – again both for yourself and in your job.

You will be referring to the The Definitive Personal Assistant & Secretarial Handbook by Sue France for these lessons.

Please see below the 5 Units making up this course.  At the end of each Unit you will complete an Assessment which will include case study analysis which will help you to relate to each section effectively.

Your Tutor for this course is:

Jen Herlihy

Jen@lewiscollege.co.uk

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